Privacy controls

Meta platform data deletion

Disconnect Instagram or Facebook to remove Syncly's stored credentials and stop future synchronization. A verified deletion request also removes data sourced through the applicable Meta app.

Disconnect in Syncly

Sign in, open Connected Platforms, and disconnect Instagram or a Facebook Page. Syncly destroys the applicable stored tokens, removes provider-sourced data, and stops future synchronization.

Open Connected Platforms

Request full removal

Remove Syncly from your connected apps in Instagram or Facebook to trigger a verified provider request. You may also email Syncly from the address associated with your account. We may need to verify ownership before processing an email request.

hello@synclydigital.com

What a verified request removes

Syncly removes applicable Instagram profile/media data or Facebook Page/profile-post data, insight history, audience demographics, encrypted credentials, and campaign-bid highlights. This never deletes the Facebook Page or personal profile itself. Unrelated Syncly and legally required records are preserved.